General terms, conditions and Discount Thresholds

 

 

GENERAL TERMS AND CONDITIONS

 

§ 1 General information

 

www.MultiHurt.eu is owned by Darned Trading company, REGON: 015576688, NIP: 118-159-90-69. Address: box A19, Centrum Handlowe ASEANEU2, AL. KRAKOWSKA 87, 05-552 WÓLKA KOSOWSKA, POLAND.

 

In order to purchase goods at www.MultiHurt.eu, the customer has to register online, which means that the customer accepts the general terms and conditions.

 

All the information provided by the customer in the registration process is protected according to the requirements set by the Polish law, as described in the Dz. Ust. Z 1997 nr 133 poz 883.

 

This information will only be used by us to process your orders and not otherwise. It will not be accessible to any other parties.

 

Issues not addressed in the general terms and conditions are covered according to the Polish Civil Law.

 

§ 2 Placing orders

 

www.MultiHurt.eu only sells in bulk. The minimum order quantity is one box, which contain different number of items for different products.

 

Orders can be placed in three different ways:

 

If an order cannot be completed, because the chosen products are unavailable, the customer will be informed immediately. It is possible that some items shown online may have been sold out, for which we apologise.

 

IMPORTANT: Unfortunately we do not offer discounts on international orders. The basket adds discount from 1-3% but we remove this.

 

All prices are net of VAT and nominated in Polish zloty (PLN).

 

After placing an order, the customer will receive a confirmation that the order has been successful. The customer will receive an invoice for every order too.

 

Payments should be made for orders sent to contries in European Union by:

 

  • bank transfer (see section 5)

 

§ 3 Order realisation

After placing the order online, the customer will receive an automatic confirmation that the order has been received. Then we will send the customer another confirmation if the chosen items are available. This is when the order realisation starts and it takes usually 1-3 working days before the customer receives the goods.

 

If the customer chooses to pay via bank transfer, the realisation of the order will start after the transfer has reached our bank account.

 

Orders placed on Fridays after 12pm, on Saturdays and Sundays, will be realised on Monday. The customer will always be informed about the receipt of the order and the order being sent.

 

§ 4 Stock returns

 

If the goods received seem faulty, the customer has the right to request a stock return.

 

In that case, the stock should be sent back to us along with the relevant invoice and the completed stock return form.

 

Stock return requests will be considered in up to 14 days from their receipt. Faulty goods will be exhanged for new goods. If the items are no longer available in stock, we will refund you the full value of the purchased goods or we will offer you some other available goods.

 

The customer has to cover the cost of sending us the faulty stock back. Therefore, we will not accept deliveries which have not been paid for (payment on receipt). If the stock return claim has been considered valid, that cost will be refunded to the customer.

 

§ 5 Contact details

 

Firma Handlowa "Darned".

NIP: 118-159-90-69.  

REGON: 015576688;

Address : Lokal A19, Centrun Handlowe ASEANEU 2, Aleja Krakowska 87, 05-552 Wólka Kosowska, Poland.

Telephone: (0048 22) 292 96 30 ; (0048) 535 248 248; 

 IBAN:   PL 04 1160 2202 0000 0000 3998 6848;

SWIFT:   BIGBPLPW;

Bank name: Bank Millennium S.A.;

Internet address: <www.MultiHurt.eu>

Email: <darned@multihurt.eu>

                                                                              

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